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Policies

Privacy policy

Effective date: October 12, 2026  ·  Last updated: October 12, 2026
  • for residents of the European Economic Area, the United Kingdom, and Switzerland, the GDPR and equivalent laws, without prejudice to mandatory consumer protection rules in your country; and
  • for residents of U.S. states with comprehensive privacy laws, the state laws described in Section 13.
  • Identity and contact data: name, email address, phone number, shipping and billing address.
  • Order and payment data: products purchased, order history, billing details, and transaction confirmations. Payment card details are collected and processed by my payment providers. I do not store full card numbers.
  • Account and communication data: messages you send me by email, form, or direct message, your marketing preferences, and your replies to my emails.
  • Consultation and wellness data: information you choose to share when you book or attend a consultation, complete an intake form, or order functional lab testing. This can include information about your skin, health history, diet, lifestyle, medications, supplements, and lab results. Some of this is “special category” (health) data under the GDPR. See Section 4.
  • Skin and routine information: information you give me about your skin and skincare routine so that I can make recommendations.
  • Technical and usage data: IP address, device and browser type, pages viewed, links clicked, referring site, approximate location, and cookie identifiers, collected through cookies, pixels, and similar technologies.
  • Social media data: your handle and the content of comments or messages when you interact with my accounts, including when you comment a keyword to receive a resource through an automated message.
  • Content you submit: photos, testimonials, reviews, or survey answers that you send to me.
  • E-commerce and Website hosting providers, to operate the Website and online store.
  • Payment processors, to take and process payments.
  • Shipping and logistics providers, to deliver and return orders.
  • Booking and scheduling platforms, to manage appointments and consultations.
  • Digital product and checkout platforms, to deliver ebooks, courses, and consultation bookings.
  • Supplement dispensary and laboratory partners, when you choose to order supplements or functional lab tests through me. These providers may handle your information under their own privacy policies.
  • Email and marketing providers, to send newsletters and manage subscriptions.
  • Social media and messaging automation tools, to deliver resources you request through comments or direct messages.
  • Analytics and advertising providers (for example, Google and Meta), to measure Website use and advertising performance.
  • Form and data collection providers, to receive messages and sign-ups you submit.
  • Professional advisers, fraud prevention services, and authorities, where needed for legal, accounting, or security reasons or where I am legally required to disclose information.
  • Order and transaction records: for as long as required by tax, accounting, and consumer laws (generally up to 7 years).
  • Consultation and wellness records: for as long as I have a client relationship with you and for a reasonable period afterward, unless you ask me to delete them sooner and I am not legally required to keep them.
  • Marketing data: until you unsubscribe or withdraw consent, after which I keep a minimal record so that I can honor your opt-out.
  • Website and cookie data: for the periods stated in my cookie settings, generally no longer than 26 months.
  • Essential cookies are needed for the Website to function (for example, to keep items in your cart).
  • Analytics and advertising cookies are used only with your consent where the law requires it. For visitors in the EEA, UK, and Switzerland, non-essential cookies are off until you opt in.
  • Access the personal data I hold about you and receive a copy.
  • Rectify inaccurate or incomplete data.
  • Erase your data in certain circumstances (“right to be forgotten”).
  • Restrict my processing in certain circumstances.
  • Data portability, meaning to receive the data you gave me in a structured, commonly used format and have it transmitted to another provider where technically feasible.
  • Object to processing based on my legitimate interests, and to direct marketing at any time.
  • Withdraw consent at any time where I rely on consent, without affecting the lawfulness of processing before withdrawal.
  • Complain to your local data protection supervisory authority if you believe your rights have been infringed. I would appreciate the chance to resolve your concern first, so please contact me.
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Ghost Mode Duo - Cream + gel pigment set

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